New tech is changing entire industries, so it’s only natural to follow suit. Otherwise, competition might become too fierce!
It’s fair to say that every business is relying on technology to an extent. However, some industries may evolve rapidly by applying the latest tech, notably those that involve complex processes.
Let’s take a look at 4 representative industries that should embrace technology to this end.
Construction
Construction is a complex process, mildly put. With so many steps and processes to take care of simultaneously, it’s no wonder that new tech is a godsend.
Notable examples of popular construction project management software include:
LiDAR
LiDAR technology illuminates the target with laser light and measures the reflection with a sensor and is, as such, quite helpful with ranging. In addition, LiDAR produces high-resolution 3D images in real-time.
LiDAR technology has other uses as well including land classification, elevation modeling, urban assessment, structural flaw detection, and drone mapping, to name a few.
3-D Printing Houses
3-D printing technology is widely used even beyond construction since its benefits are more than obvious.
As for construction, 3-D printing can be used for printing houses, which is often cheaper than traditional construction.
This methodology still has to reach wider audiences, so if you run a construction business and want to innovate your procedures, you can start with 3-D printed houses.
BIM Software
BIM (building information modeling) software uses a combination of IoT (Internet of Things) and AR technology, which makes it perfect for a range of complex construction tasks.
AR and AI Tools
AR and AI have found many uses across industries, construction not being the least significant. These technologies are capable of simplifying various tasks — the threat that leaves workers with more time for target tasks and stages.
One notable usage of AI is for streamlining facility maintenance. AI can operate all kinds of machines and stuff remotely while using sensors to navigate various tasks simultaneously.
This tech is known as the Internet of Things (IoT).
IoT sensors can be used for a variety of tasks, including:
- Establishing baselines for asset performance indicators
- Determining upper and lower limits of asset performance
- Collecting utilization data
- Transmitting data to AI-empowered software
The IoT software compares current performance data with historical data, ensuring that assets are functioning properly. To top it off, IoT is reporting results to facility personnel.
eCommerce
eCommerce has become a standard nowadays, and not without a good reason. With so many benefits it offers, more and more people are beginning to consider turning to online sales for a living.
Dropshipping, in particular, has changed the rules of the game. Coupled with the most obvious benefit of online sales — you don’t need a storage room! — it has empowered people everywhere to start earning on the go.
eCommerce delivery tracking tools have proven to be rather helpful in this regard.
Learning
Quality learning opportunities are never a wasted effort. The fastest path to growth is learning and, especially, custom learning.
That’s why businesses are coming up with specific, targeted courses that aim to increase learners’ expertise in specific fields.
As a matter of fact, many businesses are now employing a Chief Learning Officer to this end. Creating customized eLearning materials allows businesses to focus on in-demand skills.
Focusing on Safety
Workplace safety software is a must in these times plagued with phishing and hacking attacks.
You’re not so naïve to expect that new tech only has positive sides?
Data security has become a big topic and much is being done individually, on a corporate level, and on the legislator level as well, to cope with virtual threats.
What businesses can do is create a series of online courses to educate employees. Here are some recommended topics:
- Data cleaning to avoid errors resulting in security breaches
- Optimizing your website to avoid joining a membership site
- Starting a blog to advertise your courses
- Boosting your social media presence to advertise your course
- Creating a sales pipeline to advertise your course
- Making use of client testimonials
- Making use of influencer reviews
Customer Service
Contact center automation and speech analytics software are rapidly becoming a standard in customer service.
With so many uses, it’s no wonder!
Contact center automation may find its best uses in the following aspects:
- Automating processes
- Empowering employees
- Connecting with customers
- Driving continual improvement
On the matter of software choice, you should settle for the solution that delivers unified RPA and conversational AI capabilities. This will help you to optimize processes and streamline procedures fast and efficiently.
Speech analytics, also known as audio mining, identifies human speech and text and converts it into structured data that can be used for actionable insights. As such, it has multiple uses and the technology is yet to reach its full potential.
Key Takeaways
These are four representative industries that can make use of new tech but obviously, this is only the tip of the iceberg.
Technology has found its way into people’s everyday lives anyhow, so there’s no reason why businesses are any different.
